Quick answers to the most common questions about XE Mobile atomizers, controls, operation, maintenance, and service life.
The ORSM and CRSM are built on the same core platform and are nearly identical in overall design and performance. The primary difference is that the CRSM includes tank agitation and a bottom-feed pump.
The agitation system is designed for chemical solutions that may separate when left still. By gently circulating the liquid, the CRSM helps maintain a consistent mixture during operation.
The HRSM is the simpler workhorse model. It features fewer components, a straightforward control layout, and high fog output, making it an excellent choice when reliability, simplicity, and ease of operation are the top priorities.
For low-flow chemical fogging and advanced control, the ORSM and CRSM are typically the better fit.
The auto shutoff feature is available on the ORSM and CRSM models. As the tank level drops and approaches empty, the unit automatically shuts down before the pump begins to run dry.
This protects the submersible pump, which is designed to operate while submerged in liquid. The system is designed to leave a small amount of liquid remaining in the tank to help prevent pump damage.
The dual flow control valves provide a wider and more precise range of flow adjustment, which is especially important for lower gallon-per-hour applications such as chemical fogging and fumigation.
This design allows operators to fine-tune output settings and repeat proven flow rates more accurately for consistent application performance.
Yes. The ORSM and CRSM are available with a standard metering pump connection port.
The port is a 1/4" NPT connection, and a fitting is provided to convert it to a 3/8" OD tube size, which is the standard tubing size used by most metering pumps.
This allows chemicals to be injected directly into the feed stream leading to the atomizer.
The drain plug is located at the rear center of the tank near the wheel pivot area. Because most product images show the front of the unit, the drain plug is often not visible.
A large 1" NPT drain plug is positioned low on the back side of the tank for easy draining and cleaning. Tilting the unit back on its wheels allows the remaining liquid to fully drain.
XE mobile units are built for long-term industrial service, with an overall service life of 20+ years when properly maintained.
The primary wear component is typically the motor assembly. Expected motor service intervals vary by humidity environment:
Even in harsh environments, replacing the motor as needed allows the main stainless steel and polyethylene structure to remain in service for 20 years or more.
Based on the 2026 U.S. commercial average electricity rate of 13.6¢ per kWh:
This makes the XE mobile a highly economical large-area fogging and humidification system to operate.
For freight shipments: Yes.
Due to Canada’s updated CARM import system, customers receiving LTL freight shipments must provide a customs broker so the broker information can be listed on the bill of lading and shipping documentation.
This applies to XE Mobile units that ship on a pallet by LTL freight.
For smaller package shipments sent by UPS, UPS will act as the customs broker for the shipment. Duties, taxes, and brokerage-related fees are generally billed to the recipient.
Once a broker is provided for freight shipments, delivery to Canada is typically smooth and straightforward.
In most cases, no broker needs to be sourced by the customer.
International shipments are typically sent using FedEx Express Air, which provides door-to-door international service and includes customs brokerage handling as part of the shipment process.
This makes international orders outside of Canada especially straightforward.
Any import duties, taxes, tariffs, or country-specific fees are still the responsibility of the recipient according to local regulations.
For most destinations, this provides a simple door-to-door delivery experience without requiring the customer to arrange a separate customs broker.
Yes — the XE Mobile series is one of our best units for outdoor applications.
These units are designed to be rugged, stable, and highly mobile, allowing them to be moved across gravel, grass, limestone, and typical jobsite terrain.
When filled, the unit has substantial weight and excellent stability, making it well suited for outdoor odor control, construction cooling, municipal applications, wastewater treatment plants, and rendering facilities.
All plastic and rubber components are UV-stabilized for outdoor exposure and long-term durability.
We understand that every application is different, and in some cases the best way to determine fit is through a real-world evaluation.
For customers within the continental United States, we make the evaluation process as simple as possible. Many customers choose to test a unit for factors such as fog quality, airflow strength, and operating sound level before making a larger purchasing decision.
If the unit is returned promptly in clean condition using the original packaging materials and cartons, we often work with customers to minimize or waive restocking fees whenever possible.
The main customer cost in these situations is typically the outbound and return shipping charges.
Simply contact us before returning the equipment so we can provide return authorization and help ensure the return process goes smoothly.
For general routine cleaning, use mild household or industrial cleaners such as Simple Green, Windex, or standard kitchen and bathroom cleaners.
These are safe for normal dirt, residue, and surface buildup on the housing, guards, and sump areas.
Do not use petroleum-based cleaners such as paint thinner, lacquer thinner, acetone, or solvent-based products, as these can damage plastics, finishes, and screen printing.
For sump units, after cleaning the inside of the tank, we recommend spraying the interior with a diluted Clorox / bleach spray solution to help slow algae and slime regrowth during periods of standing water.
To restore shine and help protect polyethylene surfaces, Armor All may be applied after cleaning to help preserve and restore the appearance of the plastic housing.
Yes — XE Mobile units operate very well with hard water.
This is one of the major advantages of Jaybird’s centrifugal nozzle-free atomization design. Unlike high-pressure nozzle systems, hard water does not clog small nozzles or orifices.
Over time, hard water may leave light mineral fallout or calcium dust residue after the fog evaporates.
Minor calcium buildup can usually be removed using CLR.
Spray affected areas thoroughly, allow the CLR to soak for approximately 5 minutes, then repeat as needed until the buildup softens.
Once softened, deposits can be removed using a Scotch-Brite pad or similar non-metal abrasive pad.
For heavy buildup after years of service, remove the front safety guard, fan blade, and pin venturi assembly and soak the components in approximately 1 to 1.25 inches of CLR for 1–2 hours.
This process typically restores performance to near-new condition.